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Records and Information Management

Course Overview

This course aims to provide delegates with an introduction and understanding of records management in all media. It will then provide techniques to deal with the issues and challenges involved in implementing electronic records management systems.

Who should attend?

This course is ideal for records managers, project managers, business consultants, senior managers, auditors and anyone involved in managing or using records and the information contained in them.

Benefits of Attending

• Understand the objectives and value of records management
• Carry out information surveys
• Develop sustainable policies on records and improve their management
• Understand how records underpin accountability and Freedom of Information requirements
• Identify management issues associated with the use of electronic records, including email
• Understand the key features and benefits of Electronic Documents and Records Management Systems (EDRMS)
• Assess the risks associated with the use of email and other electronic document and records management technologies

Programme Outline

• The Importance of Records and Information as a Vital Resource
• Records Control Systems
• Classification Systems
• Retention and Disposal Policies
• Records Appraisal and Archiving
• Carrying Out Information Audits
• Electronic and Paper-Based Records: Similarities and Differences
• Risk Associated with Electronic Records
• Opportunities Associated with Electronic Records
• Email: Friend or Foe
• EDRMS - Developing a Business Case
• EDRMS - Building a Requirement Specification
• EDRMS - Implementation and Change Management

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