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HR in the Public Sector

Course Overview

This course focuses on the relevance of managing human resources and the need to update practices in order to fully utilise human capacity in achieving improved public service delivery. Through the course, delegates will acquire skills in harnessing optimum performance from staff through a combination of tools and systems.

Who should attend?

Middle managers of all public services and staff of all grades in human resource management who wish to positively contribute to modernisation in their own organisation.

Benefits of Attending

• Apply detailed knowledge of the most modern HR policies and strategies
• Apply and develop leadership skills and behaviour to motivate staff
• Build high performing teams
• Understand the benefits of effective staff management and reward systems
• Develop techniques to ensure recruitment, selection and promotion are merit based
• Plan and implement a performance and reward system

Programme Outline

• SWOT Analysis of Existing Policy and Practice
• The Development of Modern Human Resource Policy and Practice in a Local Context
• Introducing Objective, Merit-Based Assessment and Appraisal Systems
• Implementing a Management Reward System Including Issues Affecting Job Evaluation, Pay and Reward Systems
• Succession Planning, Recruitment and Selection
• Handling Grievances and Discipline
• Dealing with Resistance
• Recruitment and Selection Processes
• How to Develop and Introduce a Strategy to ‘Right Size’ Your Organisation
• Modernising Personnel Record Keeping
• Team working for Improved Performance
• Coaching and Mentoring

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