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Introduction to Management Skills

Course Overview

This course will focus on the essential elements of management, providing supervisors and first line managers with the core knowledge and skills needed to execute their roles and responsibilities as new managers.

Who should attend?

This course is ideal for new managers, participants in management development programmes, current supervisors and prospective managers interested in developing strong management knowledge and skills.

Benefits of Attending

• Develop the ability to motivate yourself and your team to achieve results
• Apply necessary communication skills in interacting with team members and senior manager
• Develop and apply leadership skills to solve problems and lead teams

Programme Outline

• Introduction to Management
• Effective Management
• Leadership Styles: Management versus Leadership
• Managing People
• Building a Successful Team
• Structuring Team Objectives and Setting Targets
• Team Roles and Responsibilities
• Motivating Your Team: Appraisals and Performance Reviews
• Resolving Conflicts
• Achieving Results
• Creative Thinking and Brainstorming
• Problem Solving; Analysing and Evaluating Problems
• Communication
• Interpersonal Skills
• Presentation Techniques and Styles

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