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Effective Coaching Skills for Managers

Course Overview

This course maintains a balance between formalised training inputs and interactive methods. It provides an engaging and memorable learning experience with an emphasis on transferable skills and behaviours.

Who should attend?

Training Managers, HR and Personnel Managers at all levels in both the public and private sectors. Those seeking to improve their own skills and their organisation's approach to Coaching and Internal Communications to improve organisation and individual performance and motivation.

Benefits of Attending

• Enhance your organisation's internal communications policy and procedures
• Develop techniques to engage and influence management at all levels of the value and benefits of good organisational internal communications
• Create Knowledge Management Systems
• Plan, implement and evaluate Coaching in your organisation
• Identify training and learning needs for line managers in terms of coaching skills
• Identify how the coaching can work in your organisation
• Understand and use frameworks for coaching skills

Programme Outline

• Communication: Modern Organisational Imperatives, Analysis of Communication Problems in Organisations
• Consequences of Ineffective Communication
• Role of Internal Communications Manager in HR Structure
• Policies for Communication Systems Including Internet Access, Access for All and Difficulties in Using the Systems
• Policies for Feedback to Senior Management Regarding Queries Relating to the Internal Communications System
• What is Coaching: Differences Between Coaching and Mentoring
• Working with External Coaches: Giving a Brief, Inducting Coaches, Fit with the Organisation, Matching Coaches with Coaches, Monitoring Quality and Standards
• Presenting a Business Case for Developing a Coaching Culture, Overcoming Resistance to Coaching, Measuring Managers's Performance in Developing Staff

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