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Behavioural Management and Emotional Intelligence

Course Overview

This two week course focuses on Organisational Behaviour and Human Resource Management. It provides an opportunity for delegates to increase their awareness of behavioural issues encountered in job and organisational settings and prepares delegates for a more effective management of Human Resources (HR).

Who should attend?

This course has been designed for team leaders, training and HR executives in pursuit of a more effective workforce in their respective organisations.

Benefits of Attending

• Understand the theories and nature of organisational behaviour
• Examine the differences between management and leadership and identify the most appropriate leadership styles and attitudes for you and your organisation
• Understand how HR Departments identify personality types and match job roles with those personalities
• Develop policies that will help deal with deviant behaviour
• Develop processes to provide a culture change in your organisation that helps deal with both change and conflict

Programme Outline

• Develop processes to provide a culture change in your organisation that helps deal with both change and conflict
• Leadership Attitudes and Styles
• Diversity in Organisation and Organisational Commitment
• Management of Human Resources
• Managing Creativity and Enterprise
• Matching Job Roles with Personalities
• Work Motivation and Rewards
• Integration and Organisational Performance
• Communication within team, with subordinates or with boss
• Leading or managing during a turbulent economic climate
• Leadership capability building to face in to and overcome seemingly insurmountable challenges?
• Building relationship with colleagues and stakeholders
• Action Planning

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