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E-Government: Strategy and Implementation

Course Overview

This course introduces the context of E-government and its application in Public Sector Reform and improved service delivery. It will examine the use of government information as it relates to government practice and planning (records and information management), transparency, access to this information and collection of public data. The course will also focus on public sector image building using international standards, including necessary structures required for effective E-governance.

Who should attend?

This course is ideal for government officials and representatives.

Benefits of Attending

• Identify the use of E-government in improving public service delivery
• Develop strategies in implementing E-government in local and central authorities
• Offer direction in planning accessible web portals and the dissemination of information to the international community
• Manage the process of developing a strong E-government presence and improving public procedures

Programme Outline

• Introduction to E-Government
• Building a Case for E-Government: The Pros and Cons
• E-Government Concepts
• Creating a Blueprint for E-Government
• Policy Creation and Analysis
• Designing and Implementing E-Government
• Case Studies
• E-Government and The Public Sector
• Enabling Environment for E-Government
• Computerisation: Personnel and Infrastructure
• Public Service Delivery: Improving Standards Through E-Government
• Leadership, Change and Challenges
• Freedom of Information and Transparency
• E-Government and World Governments
• Achieving Global Standards

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